Terms of Service

What ScamDrill is

ScamDrill is an educational service that sends simulated phishing emails and SMS text messages to help you and your loved ones learn to recognize and avoid real scams. The service is designed for guardians (like parents or adult children) who want to train one or more learners of any age.

When you sign up, you create a guardian account and invite learners (family members, friends, or anyone else you want to train). Once they opt in, we send them realistic but completely safe scam simulations. When they interact with a simulation, they're directed to an educational lesson explaining the red flags. You, as the guardian, can see progress and analytics on your dashboard.

What ScamDrill is not

ScamDrill is an educational tool, not a security product. Specifically:

• We are not an antivirus, firewall, or malware protection service
• We do not guarantee that a trained learner will never fall for a real scam
• We are not a substitute for email security systems, password managers, or multi-factor authentication
• We cannot prevent real scammers from targeting you or your loved ones
• We do not provide emergency fraud recovery or financial restitution if a real scam occurs

ScamDrill trains people to be more aware. It doesn't eliminate risk. Real scams are sophisticated and evolving, and no training can guarantee immunity.

Who can use ScamDrill

Guardians: You must be at least 18 years old to create a guardian account. You're responsible for the account and any learners you invite.

Learners under 13: A parent or legal guardian must provide explicit written consent before we collect any information or send simulations. We'll ask for this consent at signup.

Learners 13 and older: The learner themselves must opt in to the service. We require their active consent before sending any simulations.

By using ScamDrill, you confirm that you have the authority to consent on behalf of any minors in your account.

Consent requirements

Transparency and consent are core to how ScamDrill works. Both the guardian and the learner must actively consent to the service.

Guardian consent: By creating an account, you agree to these terms.

Learner consent: Each learner receives an invitation and must actively opt in by clicking a link and confirming they understand they'll receive simulated scam emails or texts. They always know they're being trained.

Opting out: A learner can stop receiving simulations at any time by clicking the unsubscribe link in any email or replying STOP to any text. There are no penalties for opting out, and we'll respect their choice immediately.

Acceptable use

You agree not to use ScamDrill in any way that harms others or violates the law. Specifically:

• Don't sign up someone without their knowledge or consent (except parents obtaining parental consent for minors under 13)
• Don't use the service to harass, intimidate, or embarrass anyone
• Don't use learner data for any purpose other than scam awareness training
• Don't attempt to hack, reverse-engineer, or interfere with our systems
• Don't resell or redistribute ScamDrill services or content
• Don't use ScamDrill to deliver real phishing attacks or scams

If you violate these rules, we'll terminate your account and may report you to law enforcement if necessary.

About our simulations

No real harm: All simulations are completely safe. There is never any malware, data theft, or actual financial risk. If a learner clicks a link in a simulation, they're directed to a ScamDrill educational page, never to a malicious website.

Educational content: Every simulation includes a clear, warm lesson explaining what the scam was, which red flags were present, and how to spot similar attempts in the future.

Transparent: Learners always know they're being trained. Our simulations are based on real scam patterns, but we always make it clear when they're participating in a drill.

Frequency: Simulations are sent on a semi-random schedule, typically every 3 to 7 days. You can adjust the frequency from your dashboard. Learners cannot predict exactly when one will arrive, which mirrors how real scams work.

Subscriptions and billing

Payment method: We process subscriptions through Stripe, a secure third-party payment processor. We never see or store your full credit card information.

Billing frequency: You can choose monthly ($9.99/mo) or annual ($89.99/yr) billing. Monthly subscriptions renew automatically every 30 days. Annual subscriptions renew every 365 days.

Cancellation: You can cancel your subscription at any time from your account settings. Cancellations take effect at the end of your current billing period. You won't be charged again after cancellation.

Refunds: We offer refunds at our discretion. If you contact us within 14 days of a charge, we'll consider a refund based on the circumstances.

Price changes: We may adjust pricing in the future. If we do, we'll notify you at least 30 days before the change. If you don't agree, you can cancel before the new pricing takes effect.

Intellectual property

Our content: All scam simulation templates, educational lessons, lesson content, and branded materials are the exclusive property of ScamDrill. You can't copy, modify, or redistribute this content without permission.

Your data: You own the data you provide (like names, emails, or notes about your learners). We have a license to use this data to operate ScamDrill, but you can delete it anytime.

Limitation of liability

We can't guarantee anything. ScamDrill is an educational tool, not a security solution. We can't guarantee that a trained learner won't fall for a real scam. We can't predict what scammers will do next. We can't prevent fraud from happening.

To the extent allowed by law:

• ScamDrill is provided "as is" without any warranty
• We're not liable for any indirect, incidental, or consequential damages (like lost money, lost data, or lost time)
• Our total liability to you is limited to the fees you paid in the last 12 months
• If a learner falls for a real scam and loses money, ScamDrill is not responsible for recovering that money

Nothing in this section limits our liability for fraud, gross negligence, or data breaches caused by our negligence.

Termination

You can terminate anytime: Cancel your subscription at any time, and your access ends at the end of your billing period.

We can terminate anytime: If you violate these terms, harass learners, or engage in illegal activity, we'll suspend or terminate your account immediately.

Data deletion: When you close your account, we'll delete all your personal information (name, email, billing info) within 30 days. Learner data is deleted within 30 days. We may retain aggregated, anonymized data for analytics purposes (e.g., "the average click-through rate on IRS scams").

Governing law

These terms are governed by the laws of [Governing Law Jurisdiction - to be determined by user]. Any legal disputes must be resolved in the courts of [Jurisdiction], and you consent to the jurisdiction and venue of those courts.

Contact us

Questions about these terms? Get in touch:

• Legal questions: legal@scamdrill.com
• General inquiries: hello@scamdrill.com